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Use our Real-Time Customer Support Center Based on Citrix GoAssist
technology to access your PC from anywhere in the world and solve your
problem or answer your questions.
Please call at 1-866-DATAGENIX ( USA ) or 001 951 222 2033 ( Outside USA)
and follow the steps below-
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| Step 1: |
Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Complete the fields below, select your support representative from the drop-down menu and click the Click Here. |
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| Step 2: | You are prompted to download a small virus-free plug-in. |
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| Step 3: |
With your permission, your support representative can view your screen and share control of your mouse and
keyboard. |
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| Step 4: |
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |
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